BILLING INQUIRIES

The purpose of this statement is to help you understand our policy in relation to Pain Clinic charges. We encourage open discussion of services and fees prior to treatment. It is your ultimate responsibility to see that all charges are paid. We accept most types of insurance, and our staff is pleased to file all charges with your insurance carrier as a service to you. If your insurance carrier requires pre-certification for services, our business personnel will handle it for you.

Since insurance plans vary, we recommend that you be familiar with your plan benefits as they relate to deductibles, co-pays, and non-allowed charges. If your insurance has not paid within 60 days of the date of service, we expect you to follow up with your carrier. If you perceive that your plan does not pay benefits as dictated by your insurance contract, we suggest you contact the insurance company directly. We regularly review our fee schedule and believe our fees to be reasonable; therefore, we will not become involved in disputes over usual, customary, and reasonable charges as determined by the insurance company.

You will receive two bills for your services. One bill will be from Unifour Anesthesia Associates, PA which includes the professional services for our clinic physicians. You may call 828/327-8105 with any billing questions.

The second bill will be from Frye Regional Medical Center, which includes the facility fee (i.e. nursing and technician services, supplies or equipment). Questions regarding the hospital bill should be directed to the Frye Business Office at 828/315-5500.